Commercial Support

Free Essential Support

Whether you are new to GHI Electronics or continuing to increase your adoption of services as you develop applications and build business solutions, we want to provide the right resources to support your success, GHI Electronics Essential Support provides many avenues to gain expertise to help you do amazing things using our products.

A great product is worthless without the essential support that stands behind it. We at GHI Electronics focus on providing first-class support free of charge. We provide different support channels to meet our customers’ requirements.

In order to get the best possible answer in the shortest time, please try to find your answers in the order of the support channels listed below.

Community

You have access to our growing community of over 10,000 members, and over 250,000 posts. If you don't find what you need in our official documentation, our community forum is backed by our own engineers and includes several key professional and knowledgeable community members. The Community is a space where anybody can ask questions about our products and our developers provide the answers. We brought this into effect as we realized that many customers have the same or similar questions, and having them publicly listed with the answers, allows customers to find answers faster. This is the perfect place to start a discussion and get to know what we do from a client perspective.

Email Support

Still looking for the information you need or have an unanswered question? We understand that some information might not be available in our community forum. For such requests we have our support email address. support@ghielectronics.com

Phone Support

For general questions please feel free to contact us via phone. GHI Electronics office hours are from 9:00 A.M. - 5:00 P.M. local time, except for weekends and public holidays. (844) 264-4441

Custom Support

We understand, there are times a project requires more than email, phone, and/or community support, we can tailor fit a custom support package just for you. You’ll have expert help from an engineering team that’s ready to deliver personalized, one-on-one support for your hardware or software issue.

Our experience and expertise mean we can add value to all the stages of the development process including hardware design, software, manufacturing, and project design and management.

This approach embraces all the key steps in the project life cycle, from helping our customers to define initial requirements to providing longevity support to maximize their return on investment.

With our Essential or Custom Support, GHI Electronics will work with you as a partner, from initial concept to product release. You can simply pick and choose which tasks you need us to help you with